Say Hello to PayPal Payments Pro and USA ePay
By Kevin Hale · October 8th, 2009
Hey everyone, we’ve had quite a summer here at Wufoo HQ quietly toiling away on the awesome and we’re really excited now that everything is finally in place for us to start announcing our goodies to our favorite form friends. First order of business—New payment integration features!
Some of you might have noticed that over the last few weeks Chris has silently released into the wild a number of improvements to our payment integration settings and workflows. In addition to some interface improvements, the backend has been completely rewritten to make it easier for us to add payment processors down the line. Today we’re announcing two new processors: PayPal Payments Pro and USA ePay, two of the largest and most trusted gateways on the Internet.
Integrated Payment Workflow
One thing our payment veterans will be excited to hear about with these specific integrations is that after a Wufoo form is submitted, the user will not be taken to another page on the processor or gateway’s web site. Instead, we’ve designed our own payment summary page so that your users will experience a seamless flow from data submission to payment collection. Watch this video to see the new integrated payment experience in action.
Because we liked this new workflow so much, we’ve also added an Authorize.net integrated workflow as well. If you’re currently using the old way with Authorize.net, you can easily switch over to Authorize.net Integrated in your merchant settings.
New Integrated Payment Features
We did our best to create an integrated payment system that we think is one of the best ecommerce experiences your users can have on the Internet. Not only do we think it looks great, it comes with a number of powerful features:
No Redirect - If you’ve embedded the form on your site, Wufoo doesn’t take you off your web page. The payment step happens seamlessly on your web site.
Payment Summary - Your payment page presents all the charges associated with the choices they made on your Wufoo form so that they have all the information they need to verify and complete the transaction successfully.
Collect Shipping Address - You can toggle your payment form to optionally collect a shipping address from the user. The payment form can automatically base it on the billing address or specify their own.
Professionally Designed Email Invoices - You can have your payment form request an email address from your users so that they receive an invoice / receipt of the transaction for their records. These invoices can be customized with your own message, footer and data from our templating system. View sample invoice.
Live Previews - No need to publish and submit test entries every time you make changes to your settings. Our preview features in the Payment Settings interface allow you to see how your themes, selections and copy affect your payment page and email invoices.
Theme Friendly - Your payment page automatically matches the colors and branding you use with your Wufoo form. That means look of your tables and fields automatically coordinate their colors with your theme for a high quality, professional experience.
We’ve also beefed up our Wufoo Powered Payments page to help us promote these new features to you, your friends and your colleagues. Please note that the new payment integration features are available to users on the Bona Fide ($24.95/month) plans and higher, but all users can try out payment integration for 5 transactions for free. To access these settings, just click on the Payment button under your form’s name in the Form Manager and start making money.
Everyone needs a hug. Thats really great news!
But does it support recurring billing?
Posted 1 month ago by Victor.Sorry, Victor, but recurring billing is not supported.
Posted 1 month ago by Chris Campbell.So is this new integrated payment being automatically added to our existing forms? Please say yes and I will love you forever. Currently, my registration form redirects to paypal, Id like for it to become integrated…
Posted 1 month ago by Cesia Minemann.Regular PayPal does not redirect (it’s actually not possible with their API), but if you subscribe to their PayPal Payments Pro processing, you can use our integrated payment workflow to make that smoother.
Posted 1 month ago by Kevin Hale.Wow. Awesome work. Well done. Is it possible to allow manual payment processing as well? I’ve found using Wufoo for order forms only works if taking payment by credit card—is that still the case?
Posted 1 month ago by Galen.Galen, I’m not quite sure what you mean by manual payment processing. I don’t believe the new system will help out, but if you could explain exactly what you’re looking for we can always think about it.
Posted 1 month ago by Chris Campbell.what are the differences between usa & paypal? why would one choose one over the other?
Posted 1 month ago by Trey.Trey, we intend to build a chart comparing the different processors, but the main differences are fees and that with USA ePay you’d need to set up a merchant account separate from a USA ePay account.
Posted 1 month ago by Chris Campbell.Will this change allow us to reschedule when the automatic payments occour each month? We have PayPal Payments Pro but haven’t been able to use it with Wufoo because we can’t schedule when the payments get charged (it won’t be they initial day the customers sign up but rather on the 3rd of each month after initial sign-up.) We weren’t able to change this before.
Posted 1 month ago by Tricia Ulberg.Will I need to be PCI compliant if using an integrated form? One of the few reasons I use PayPal Web Payments Pro is to avoid the hassle of PCI compliance.
How does the integration affect this?
Posted 1 month ago by Brian.Tricia : Currently, the PayPal Payments Pro integration doesn’t have recurring billing associated with this and so it’s not possible. In terms or rethinking our recurring billing features, we don’t have any plans for that at the moment, but it’s something we’ll consider.
Brian: These integrated payment flows actually store the data with the merchants and so none of the payment information sits on Wufoo’s servers. Basically, this means you don’t have to worry about PCI compliance since the data is never stored on any other server besides the gateway/merchant’s.
Posted 1 month ago by Kevin Hale.For Authorize.net, is every transaction still regarded as “Successful”- (even if the gateway declines it)? Basically, will we still need to double check every transaction on the gateways site? This used to be a “bug” before.
Posted 1 month ago by Trevor.Trevor, that problem won’t happen anymore and payments will only be regarded as “Successful” if the payment is processed. The payment will be “Declined” if the transaction did not go through. Note that if you refund, void, or decline a transaction from inside the Auth.net interface Wufoo will still show the transaction as “Successful”.
Posted 1 month ago by Chris Campbell.Brilliant, well done as always guys.
(and now the feature request) We’d love to see CyberSource added as an possible gateway (they own Authorize.Net, but its not the same thing)
Take care, - Boris
Posted 1 month ago by Boris Masis.You guys kick ass.
This is by far a great service. One thing you should consider is how to integrate the PayPal 2.0 accounts.
We just signed up with it, because we want to bill clients for recurring subscriptions. It is PayPal’s newest offering but something they are beginning to heavily promote if you call in to set-up an older Payflow Pro account.
It is half PayFlow Pro Link and Website Payments. It allows you to have PayPal acts as the merchant and processor saving start-ups the hassle of having multiple accounts charging them fees for credit card charges.
Posted 1 month ago by Steven Wagner.Will this work behind an https:?
Posted 1 month ago by Steven Wagner.Please support PayJunction as soon as possible. Thanks for constantly improving a great app.
Posted 1 month ago by Tony.So what type of transaction fees would be involved with this? I’m assuming to receive the funds, we’d still be hit with the 2-4% transaction fee from the merchant account, right?
Posted 1 month ago by Dave.Boris, Steven, Tony: We’re always considering new payment processors to add, but since there are so many out there they have to be somewhat highly requested before we’ll add a new one.
Steven: All payment pages are automatically converted to https://.
Dave: That depends on the merchant account and processor that you choose. Wufoo does not charge a transaction fee, but the banks and processors do.
Posted 1 month ago by Chris Campbell.Wow! This is excellent news! Great work guys!
Let me confirm that we need PayPal Payments Pro instead of the generic PayPal Website Payments Standard to take advantage of this integration, correct? By selecting PayPal as the merchant the form behaves as before with the redirect to the PayPal forms.
Posted 1 month ago by Matt.There does seem to be a little confusion about PayPal’s offerings. They do offer recurring payments now, but it’s through their “Express Checkout,” which it looks like you have to integrate into shopping cart software. For those of us who just want to accept payment for a single subscription (for example, to a website) it’s unclear whether this could have been or could be in the future integrated with what you’re offering here.
Posted 1 month ago by Jeremiah.Matt: Yes, you will need to sign up for PayPal Payments Payments Pro to take advantage of the fully integrated features. The standard PayPal integration has not changed at all and the user will be redirected to PayPal.
Jeremiah: We do support Express Checkout since its support is required when you integrate with PayPal Payments Pro. That said, We do not support any form of recurring billing with the new PayPal Payments Pro integration, so it will only be useful to collect a single payment.
Posted 1 month ago by Chris Campbell.Any chances you’ll also add forms into the payment form?
For instance adding phone and email to the form so we can follow up with customers?
For the Paypal interested people, if you ask for a “Paypal 2.0” account it has Payflow Link and Website Payments and Pro features all wrapped into one.
For $59 (30 base + 29 for recurring payments) you have some great features: - No redirect pages like Google Checkout - Recurring Payments unlike Google Checkout, Paypal Pro and other gateways - No need for a payment processor from your bank (saved us $45) - No need for a merchant account from your bank (saved us $30 more)
Posted 1 month ago by Steven.Everyone needs a hug.
Posted 1 month ago by Steven.I currently use regular PayPal because I sell a product that has a recurring subscription.
However, I would like to use PayPal Payments Pro to sell a different product (which is not a subscription, just a one-time fee) and take advantage of the full integration with Wufoo (This is VERY slick btw!).
Anyone know if this is possible to do within the same PayPal account? Or would I have to have a standard PayPal account and a separate PayPal Payments Pro account?
Thank you for your help.
Posted 1 month ago by Ryan.Steven: You have to submit a form in order to get to the payment form. Any information that you would like stored should be collected in the original Wufoo form.
Ryan: You might have to talk to PayPal about what you’re looking for on that one.
Posted 1 month ago by Chris Campbell.Any ideas on using coupons?
Can this be built in to the first form and then passed along to Wufoo/PayPal?
Posted 1 month ago by Steven.+1 for recurring billing for Authorize.net.
Posted 1 month ago by Alex Tran.Tip: you are using the term ‘merchant’ incorrectly, both in this post and in the service. The ‘merchant’ in paypal jargon is the shopkeeper. That is why I as a shopkeeper in paypal have a merchant id.
Yet, you say ‘select merchant’ when you mean ‘select payment provider’ and ‘we plan to add multiple merchants down the line’ when you mean multiple payment providers.
This might confuse your users.
Posted 1 month ago by Ivo.I need to know more about the integrated payment workflow? Does the form notify me when they paid or do I need to go in and check for it?
Posted 1 month ago by Benjamin.Steven: Sorry, but we do not have any system for dealing with coupons or discounts.
Ivo: Thanks for pointing that out and we’ll try and get all of those fixed.
Benjamin: There are a number of ways to receive and view your data, and I recommend taking our basic getting started video at http://wufoo.com/docs/getting-started/ to get a feel for better feel for how Wufoo works.
Posted 1 month ago by Chris Campbell.love the product, might want to re-edit your marketing text for the announcement. Looks like some of your text got deleted. just a FYI
Hey everyone, we’ve had quite a summer here at Wufoo HQ quietly toiling away on the awesome ???????? and we’re really excited now that everything
Posted 1 month ago by brian curtis.I was hoping that I was not the only person to make this mistake, but, when you first published this blog post I read this line with a lot of excitement:
“One thing our payment veterans will be excited to hear about with these specific integrations is that after a Wufoo form is submitted, the user will not be taken to another page on the processor or gateway’s web site.”
So I immediately upgraded my account and went through the hoops with Google Checkout. But after a lot of research throughout Wufoo docs, forums, and rereading this post and comments, it appears that I am wrong, and Google Checkout means that the user will be taken to a page on the google Checkout site.
Posted 1 month ago by Lauren.It seems like every time I log into Wufoo there is something new or a slightly polished interface element. Great job as usual.
Posted 1 month ago by Jay Owen.How about setting up transactions for “authorize only?” Is that done through the payment gateway and does Wufoo support this?
Posted 1 month ago by Leon.Sorry, Leon, but all transactions will authorize and capture, which basically means a charge will always be initiated after payment information is submitted.
Posted 1 month ago by Chris Campbell.Hey guys is there any way to add tax on the assign prices field? A percentage would be best owing to different tax rates around the world. For Example Current Total then a plus tax field.
Posted 4 weeks ago by Brent.Everyone needs a hug.
Posted 13 hours ago by Ruslana.