Wufoo

mnxn · 2009-10-22 17:19:50

Hi folks,

How do I go about changing the below from company name(in bold)

as an example:

From: Business Name <no-reply@wufoo.com>
Reply-To: <xxx.xxx@gmail.com>
Date: Thu, 22 Oct 2009 16:57:43 -0400 (EDT)
To: Me <xxx.xxx@gmail.com>
Subject: Contact Form [#33]

Also can I change the Business Name for different forms?, say I have 10 forms for 10 different companies on my account and I want to have their company name Business Name on each form..?

thanking you in advance

Marc

Alex Vazquez · 2009-10-22 21:02:21

When your setting up a confirmation email you can choose to customize the Business Name by going to the Form Builder and clicking on the 'Customize Confirmation Email' button from the Form Settings tab.

This will allow you to add your own company name that shows in the confirmation email. This is done on each form so you'll be able to customize the company name for each.

mnxn · 2009-10-23 08:40:42

Hi Alex,

thanks for your response

I tried that but it is still reverting to the same Business Name for all forms

The company name Business Name appears when I get an email notifications for any of the forms and also when the customer receives a confirmation email after filing out any of the forms

As an example..

Email I Receive

From: Business Name <no-reply@wufoo.com>
Reply-To: Me <xxx@gmail.com>
Date: Fri, 23 Oct 2009 08:17:17 -0400 (EDT)
To: Me <xxx@gmail.com>
Subject: Contact Form [#37]

Form Content

--------------------------------------------------------

Email Customer Receives

From: Business Name <no-reply@wufoo.com>
Date: Fri, 23 Oct 2009 08:17:17 -0400 (EDT)
To: Marc <xxx@gmail.com>
Subject: Contact Form

Response

--------------------------------------------------------

The same Business Name appears on each form email and confirmation email even when I change it through the customization button

On some forms, there is no email confirmation but when I receive a notification, Business Name appears the same for each form

Sorry about this!, I can give you my wufoo details if you require

Last Edited by mnxn (2009-10-23 08:45:28)

Andrew Gosnell · 2009-10-23 10:33:35

Hi there,

Could you please send us a support ticket at http://wufoo.com/docs

That way we can check out what might be happening on your account.

Thanks,
Andrew

mnxn · 2009-10-23 10:43:30

Hi guys,

thanks for your responses

Problem fixed

Basically when I was receiving email notifications etc, I had the email address (no-reply@wufoo.com) saved in my Entourage address book as Business Name and when I started adding new forms for different companies I thought they were all coming from the one Business Name

A very blonde moment!, thanks for your assistance

Marc

Wufoo

#1 2009-10-22 17:19:50

Changing the Name of the Email title?

#2 2009-10-22 21:02:21

Re: Changing the Name of the Email title?

#3 2009-10-23 08:40:42

Re: Changing the Name of the Email title?

#4 2009-10-23 10:33:35

Re: Changing the Name of the Email title?

#5 2009-10-23 10:43:30

Re: Changing the Name of the Email title?

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